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I just had to have an Erin Condren planner. So, I did it and paid the $50+ to buy it. The day I got it, I was so excited. It came in the cutest box ever, and it was like a present to myself. Truthfully, I loved it. I went nuts, and bought all kinds of planner stickers on Etsy. (Honestly, I never felt drawn to the stickers they sell on the Erin Condren website. Etsy is the way to go for those!) I used it faithfully.
Year 2 I bought another. Again, I used it faithfully, but the shiny brand name of it started to fade. Yeah, it’s an expensive planner… but it was serving my purpose and I still really liked it.
My friend, M, also had an Erin Condren planner. We started buying them at the same time, and also shared sticker sources and planning tips/tricks. Heck, we even watched YouTube videos on ways to decorate them. We loved our planners, decorating them, and sharing our weekly creations! ……And then M got to her June month — it was missing half of the weekly pages….
This is how it ended for me and the Erin Condren planner.
For a planner costing well over $50, you would think it would have all the pages and be well constructed. But mistakes are made, and she contacted them for help. She requested to basically be sent some pages she could insert to fulfill the missing parts. She did not ask for monetary compensation or even for a new planner. Just the missing pages! She was told that it was too late to contact them. Basically, she was told that she should have found that mistake when she got it. They made no effort to help her at all, and were even a bit rude. (My friend also happens to be way nicer than me, so I’m sure she asked very nicely for those extra pages and didn’t make a fuss at all.) They offered no extra pages, not even a coupon off for the next year. Nada, nothing. They made no effort to fix their mistake.
I don’t know about the rest of the world, but I flip through my planner when I get it and don’t go through it page by page.
A make or break for me is customer service.
If you don’t have good customer service, I’m not sticking around.
The shininess of it had been wearing off, the cost had started to feel like a burden, and watching my friend get horrific customer service was the kiss of death for me. I was officially done spending my hard earned money on Erin Condren planners. But I needed some sort of planner…..
That’s when I found the Happy Planner. It’s cheaper, and I can get the same layout with the monthly overview and then the week by week breakdown. My Etsy stickers work with it just fine. The biggest downfall I have found with the Happy Planner is the spiral bound rings – there are plastic. I preferred the metal tightly bound rings in the Erin Condren. I’ll admit it’s not a perfect planner, but for the cost and how close it is to the Erin Condren, it’s perfect enough for me. I also don’t care for their cover art, but that was easily fixed when I ordered a custom planner cover from PlanTheDay Etsy shop. (My favorite sticker shop is: Sweet Kawaii Design )
I loved the Happy Planner so much, and it was SO AFFORDABLE that I got them for my sons 3rd grade teachers at Christmas, all with custom cover art! One of the teachers was a HUGE Harry Potter fan, so I got her a “Mischief Managed” cover from PlanTheDay.
So, tell me – what planner do you use? What are your cons and pros of what you use?